AWS Customer Support New CTO 
Intercom, Inc.
FEBRUARY 16, 2022
Until now, Intercom has been a multitenant application hosted in a single region in AWS. However, we’ve been talking to our customers and prospective customers about European data hosting for a long time – we knew what we had to deliver and the problem we had to solve : Intercom, but with the data stored and processed in Europe.
CloudGeometry
JULY 8, 2021
What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go.
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Baremetrics
DECEMBER 7, 2023
What’s their new CAC Payback Time? New Gross Margins? You’ll need Cost of Revenue to calculate your Gross Margin, which in turn you need to calculate Customer Lifetime Value (LTV), Customer Acquisition Cost (CAC) Payback Time and to understand your company’s unit economics in general. Let’s start with Payroll – Support.
SaaStr
NOVEMBER 13, 2020
What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? Because, on the one hand it’s exciting, and what I see a lot today is founders often bond with a new partner. If I get picked, do I want the more experienced partner, the new partner?
SaaStr
JUNE 1, 2025
The Infrastructure Math Is Unprecedented The Capital Intensity Is Off The Charts: Big Six tech CapEx: $212B annually (63% YoY growth) Microsoft AI business: $13B run-rate (175% YoY growth) NVIDIA data center revenue: $39B quarterly (78% YoY growth) Amazon AWS CapEx as % of revenue: 49% (vs. The Scary Part: Energy consumption is exploding.
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