Remove AWS Remove Customer Success Remove Innovation Remove Machine Learning
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5 Predictions for 2020

Tom Tunguz

The ecosystem continues to innovate but the second killer app (currency being the first), hasn't yet been found. Look no further than AWS Re:Invent where Amazon announced an entire suite of Machine Learning tools that compete with nearly every player in the ecosystem in every level of the stack. True but hard to judge.

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The decade software ate the world

Intercom, Inc.

The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. And that changes a lot: how we think about marketing, how we think about what our product is and how we think about what customer success actually is…This shift moves us from brand promiscuity to brand loyalty.”.

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State of the Cloud 2019: Europa Edition with Alex Ferrara, Bessemer Venture Partners (Video + Transcript)

SaaStr

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100
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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

Customer nurturing now starts from the first touch, and AI can help with that. Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. There are plenty of companies that actually have that initial success.

Scale 151
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24 Predictions for SaaS in 2024

Chart Mogul

Using LLMs to enhance these solutions will no longer be seen as innovative but will become the standard.” Just like machine learning before it disappeared in the background, AI will soon be so ubiquitous that it’s no longer a differentiator. In a better way too.”

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SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

But it is really incredible and inspiring to see how these companies and these cloud leaders have ushered in this new phase of innovation and growth, even in the hardest moments of society. We’ve all seen AWS and what they’ve done with their platform. It is staggering. Because more and more hardware is becoming soft.

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Top 30 SaaS Companies in India

SmartKarrot

Found by Manoj Dawane in 2016, VTION is an Indian-origin media technology innovation company that aims at measuring media audiences by analyzing consumer trends and behaviors. The real-time data provided by VTION provides valuable insights that help marketers and advertisers understand customer behaviors. Capillary Technologies.