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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

Over time I had eight different jobs there and progressed from an engineer, to technical project manager, to technical program manager, to manager, to a manager of managers. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

You’ll need Cost of Revenue to calculate your Gross Margin, which in turn you need to calculate Customer Lifetime Value (LTV), Customer Acquisition Cost (CAC) Payback Time and to understand your company’s unit economics in general. You’ll probably want to include Contract Labor – R&D for any product-related contractors you work with.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

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What’s New at ZoomInfo with CEO Henry Schuck

SaaStr

Instead, what Henry does is focuses the sales team’s time on expanding current enterprise customers. For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org. Second, AI is changing how ZoomInfo ranks and prioritizes accounts.

New CTO 242
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Quality of Life: What Does It Mean For A Start-Up?

SaaStr

In many ways, your Quality of Life will simply be awful. In my first start-up as a founder, I had a great CTO and VPE and a pretty darn good VP Ops from the very beginning. Your quality of life will simply be awful if your co-founders aren’t as committed as you, and if they aren’t at least close to as good as you.

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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

When you treat your cloud provider as a fractional colo. Well-Architected Framework scorecard : One of the great advantages AWS has over other cloud providers is what it learns from the Amazon consumer eCommerce business. See a useful background talk from their CTO Pini Reznik here ).

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Unlocking Agility and Scalability: Harnessing the Power of Cloud Computing

Valerian Tech

Serverless platforms, such as AWS Lambda and Azure Functions, automatically scale resources based on demand, providing agility and cost optimization. Edge Computing: Edge computing brings data processing and storage closer to the edge of the network, reducing latency and enabling real-time processing.