OPEXEngine
JANUARY 11, 2022
For example, technology companies like AWS, GCP, and Snowflake offer no contracts for customers interested in using their self-service option or beta-testing the solution. This is true even when there are minimum commitment contracts or a committed pool of fund contracts due to the lack of understanding usage uptake.
Totango
MARCH 5, 2019
They want a human being—not an automated message or a robotic phone system. That is, right after they post on social media about the awful company that sold them a bad, unsupported product. High-value customers are more valuable to retain, so you may want to give them more generous compensation offers. Is a refund in order?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SmartKarrot
JUNE 30, 2022
In practice, this entails maintaining current portfolios and connections while making sure that every customer success person is aware of the new product and company strategy, how the product helps you accomplish business outcomes and the future impact on customers due to tech collaborations. Like what you are reading? contact-form-7].
SaaStr
JULY 20, 2021
That was in no small part due to having a board that was aligned with David’s vision. It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares.
SaaStr
MAY 3, 2019
Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. You have to quickly evolve from being driven by the next intervention to thinking in systems. It’s all about customer obsession!
Sales Hacker
NOVEMBER 10, 2020
What’s broken with compensation plans? [26:28]. AJ Bruno: QuotaPath is a dead simple sales compensation tool for sales teams, for ops, for finance, anyone that’s ever struggled with comp plans, struggled with the ins and outs, explaining it, what if I close these deals, we built a tool for you. Who influenced AJ [33:28].
SaaStr
NOVEMBER 13, 2020
A hundred percent of our economics are shared, meaning: Not that every person has the same compensation in the fund, but it’s not that if your deal does better than my deal in given fund, that you’re going to get juiced up and I’m going to get juiced down. Sunil Dhaliwal: There was no systems management tools.
Expert insights. Personalized for you.
52 
Let's personalize your content