To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
Mostly from other departments not communicating with us. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. Ive been working for collections for a bank for almost a year and its soul crushing the management are awful.
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