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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

Yeah, so, so share your success, if you want to say one sentence what else Yes, then trying to create that’s maybe a tough thing because he can we can give no recipe to do that, but trying to to make a comfortable, comfortable environment for everybody that that you are different from other companies.

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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. What can we learn from this?

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Scaling to $5B with Cockroach Labs’ CEO Spencer Kimball’s Formula for Sustained Growth and Resilience

SaaStr

How Much Does Culture Matter, And How Do You Build One That Pays Dividends? We hear this everywhere — culture is everything. Company culture is a difficult thing to get right because it’s intangible, yet you have to establish it early. What does company culture do for a company?

Scale 187
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David Barrett, CEO of Expensify: Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision (Video + Transcript)

SaaStr

It’s probably that you’re small, you have very little revenue, you have a couple of employees maybe, you’re probably struggling, maybe your bank accounts are stretched, you’re probably incredibly stressed. It’s a brutal, awful slog in the start. I went to the banks with this idea. It’s brutal.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

The easiest way for us to think about it is just if you took eight hours of in-person meetings a day that maybe we previously would have been if we were at a big CPG company or a bank or a retailer or a life sciences company, that whole model has blown up. Is AWS in the lead? Previously, it just wasn’t the case.