SaaStr

DECEMBER 26, 2022

The role of AWS, Azure, and Google Cloud Marketplace is becoming increasingly important. “45% From the first quarter of 2018 to the last several years, there has been a nearly 8X increase in software helping companies drive existing customer outcomes. Demand is up for software that drives customer time to value .

Software Review 194

Software Review Software Azure Cloud 194

SaaStr

APRIL 26, 2024

On an adoption basis, there have been some “green shoots,” particularly with Klaviyo and the impact they’ve had bringing AI from a project siloed or customer interface level and into their core business where they’ve automated 700 humans and over two-thirds of their customer success. Why is Klaviyo noteworthy?

AI Search 210

AI Search AI Artificial Intelligence Scale 210

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. In Today’s Episode We Discuss: * How Bridget made her way into the world of SaaS and Sales and came to be Head of both Sales and Customer Success at Tidelift. *

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. Azure has been gaining on them rapidly and is growing a double that rate. And then I think maybe more so than anything, we missed investments on the account management and customer success side. It is staggering.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

SmartKarrot

JANUARY 18, 2022

The company offers a data analytics platform based on Amazon Web Services (AWS), Google Clouds, and Microsoft Azure. It also offers excellent onboarding and support services and analytics to track user involvement in real-time. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11