Lowering your SaaS Churn Rate: The Ultimate List of Tips and Suggestions
Natalia Luneva
JANUARY 13, 2021
However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?
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