article thumbnail

You should be hungry for feedback

ProfitWell

Driving product development. So over the past 3+ years, we’ve sent more than five million customer development surveys, and of course, recorded the data to share with our crew. We use a lot of market panelists (people who are paid with cash, airline miles , donations to charity, etc.) and Does it have an impact on net retention?

Scale 52
article thumbnail

The Best SaaS Blog Posts and Resources Library

Chart Mogul

We trust leaders to make decisions on what tools they need to get the most out of their teams. Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. Keep an eye out as we will be making regular updates.

Scale 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

He’s also a keynote speaker and CX expert with over 20 years of experience in the field, having led teams in social media, marketing, and customer experience at companies such as Humana, McDonald’s, and Discover. Retention over acquisition. Customer retention is the new conversion. ” And there’s never an end, right?

article thumbnail

Whatfix vs Spekit: Which is Better for Customer Feedback?

User Pilot

Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Here are its pros: Easy to create flows, even for non-technical team members. Lacks in-depth style customizations.

article thumbnail

Appcues vs Spekit: Which Is Better for Interactive User Guides?

User Pilot

Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Rather than reinventing the wheel, your developers should prioritize their efforts around enhancing your software – making it faster or more visually appealing – and regularly shipping updates that delight your customers.

article thumbnail

How Top Sales Leaders are Adjusting their Sales Process (Video + Transcript)

SaaStr

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Four, people in the sale? Jason Lemkin: None.

article thumbnail

Appcues vs Spekit – Which Is Better for No-Code Growth?

User Pilot

in order to achieve higher conversion rates, user activation rates – and in the long run – drive retention. Appcues for no-code growth Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage. Building a product tour in Appcues is relatively easy. – Raeann F.