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30+ Tough Learnings from Losing a Top Customer

SaaStr

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. ” — Ankit Sindhi, Founder, Spurt.

CTO Hire 277
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The 18 Awesome Women of SaaS in Asia

SaaStock

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. With more than 15 years of solid experience, today she is the Chief Operations Officer at the Ping An Health Cloud, known as the most advanced AI healthcare technology. Morgan, and Deutsche Bank. Jessie Lam.

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Web Summit Rio 2023: Summary of days 2, 3, 4.

SaaSHolic

The article highlights the potential for Latin American startups to utilize AI to improve efficiency, generate global innovation and economy, and expand internationally. Vitor Torres shared his journey in founding Contabilizei and how they integrated accounting with banking solutions to provide a full-stack experience for their customers.

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Meet BetterCloud’s New VP of Quality, Daniel Waithe

BetterCloud

Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. In those moments, I would always go back to my desk and start looking for a new job, it’s completely demoralizing.

New CTO 52
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How Enterprise Companies are Buying AI (or Not) with ContextualAI, Anthropic, Glean, and Unusual Ventures

SaaStr

At Saastr Annual, we hosted an Enterprise panel of AI leaders to share their experience and knowledge to help others understand how big companies think about and leverage AI. While the first generation of Generative AI is great, it’s not quite ready to solve Enterprise problems. Enterprises are looking for two big themes.

AI 237
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Women in Tech – Female CxOs Share their Challenges in Tech Startups – with Melissa Kwan, Alice de Courcy, Maja Voje, Laura Erdem & others

User Pilot

After regenerating the image 18 times -and getting pretty much the same result every time – I gave up… According to AI, the ‘tech CEO’ is young, white, and male. And all of a sudden I was doing a lot of projects with banks – so I was stepping into a lot of rooms with German men in their 60s working for a bank.

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Learning to Love the Art of Sales (As a Technical Founder) with Ross Mason, Founder of MuleSoft (Europa Video + Transcript)

SaaStr

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. AI is driving the next wave of requirements.