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30+ Tough Learnings from Losing a Top Customer

SaaStr

As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. “That it was much easier to do more in order to keep that customer than to get a new “top” customer.

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Meet BetterCloud’s New VP of Quality, Daniel Waithe

BetterCloud

Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. In those moments, I would always go back to my desk and start looking for a new job, it’s completely demoralizing.

New CTO 52
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Women in Tech – Female CxOs Share their Challenges in Tech Startups – with Melissa Kwan, Alice de Courcy, Maja Voje, Laura Erdem & others

User Pilot

After regenerating the image 18 times -and getting pretty much the same result every time – I gave up… According to AI, the ‘tech CEO’ is young, white, and male. Then I got hired at a tech company in Lithuania before I knew what tech even was. Because he is. I knew nothing about tech.

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Learning to Love the Art of Sales (As a Technical Founder) with Ross Mason, Founder of MuleSoft (Europa Video + Transcript)

SaaStr

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. AI is driving the next wave of requirements.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

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PODCAST 93: The Journey from 2x Founder to VC with Angus Davis

Sales Hacker

Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. Primarily I’m interested in companies that focus on SaaS , perhaps have some sort of AI angle to that. We were part of the office of the CTO.