SaaStr

NOVEMBER 2, 2019

Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Leading commerce platform Shopify helps merchants set up and manage their business and stores across various sales channels.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 157

Sales Hiring Scale Payments Cloud 157

OpenView Labs

NOVEMBER 30, 2021

The game has changed when it comes to recruiting. Hiring managers should prepare by putting together pitch materials (usually a 2-3 page deck) to give candidates a deeper look at your company and culture – beyond what’s on your website. It’s tempting to prioritize new customer acquisition as your top growth priority. .

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Hull

SEPTEMBER 1, 2020

Different post-payment feature adoption strategies you can use on Facebook. But you can’t do it with top of the funnel marketing or sales anymore. Product-led growth (PLG) is the term used when your product is the primary driver of customer acquisition. Personalize the user adoption flywheel to them. Why is that?

Payment Methods 52

Payment Methods Payment Solutions Sales Recruiting SaaS Payments 52

ProfitWell

NOVEMBER 8, 2019

On today’s episode, Flywire focuses on the customer, MoneyLion drops the “Netflix of finance,” and Impact Pricing launches an online course you’ll be all about. Impact Pricing launches an online course —Accelerate Your Subscription Business—claiming it will be “your blueprint to packaging and pricing for growth.".

Sales Recruiting 40

Sales Recruiting Payment Services Payment Methods Sales Hiring 40

User Pilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account.

Onboarding 73

Onboarding SaaS Payments Payment Services Payment Solutions 73

ProfitWell

JANUARY 6, 2020

The “active user” will be a company’s crown jewel , with customer acquisition at top of mind in 2020. Companies will begin to diversify their offerings , launching and experimenting with varying promotions and services to increase subscribers, build loyalty, and drive sales. Subscription services will grow in any economy.

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40

Outseta

JULY 2, 2018

We typically start working with customers shortly after they’ve launched the first version of their website, which often is little more than a “Request Beta Access” or “Sign-up for Email Updates” form. The second major product priority is adding live chat functionality, both for use on your website and inside your application.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

SmartKarrot

APRIL 13, 2020

This is increasing the spending as more and more features are being offered, through acquisitions or expansion. The Atlassian Corporation has reached billions in revenue even without an enterprise sales team, all by creating user-friendly software development, team collaboration, project management tools including JIRA and Confluence.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. That’s also retention and upsell. Evgenia : Personally, I don’t think so. I’m the founder of Blossom Capital. We started the fund last year, actually.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

ChurnZero

APRIL 27, 2021

We certainly look at retention and net retention, though many of our companies have very few renewal cycles to evaluate at the time we invest. Other signs of explosive growth potential at this early stage are a highly efficient sales motion, though this is most often still a work in progress at this stage.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SmartKarrot

OCTOBER 6, 2021

Role: VP of Customer Success Location: San Francisco Bay Area, US Organization: Three Pillars Recruiting As a VP of Customer Success, you will build, develop, lead, and continuously improve the Customer Success methodology and framework on a global basis. Own net retention of your book of business by retaining and expanding customers.

Merchant Services 3

Merchant Services Customer Success Sales Recruiting Payment Services 3