Acquisition Headcount Metrics Payment Solutions 
SaaStr
JULY 20, 2022
While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Yes, these really can be seen as customer acquisition costs, and they are: “We consider the net costs of onboarding and hardware, in addition to our sales and marketing activities, to be core elements of our customer acquisition approach.”
The Angel VC
MARCH 23, 2016
As I wrote in the original post: It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
AUGUST 29, 2019
But Tara Bryant, SVP of Sales at Pipedrive, thinks this is a mistake if you don’t have the right processes, systems, and metrics in place first. When I started, they had a big growth plan as far as headcount, but they were a little bit looser on processes and cadences and things like that framework I was talking about.
SaaStr
JUNE 16, 2020
So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. And this is highlighting something that we’re really seeing across the board.
Sales Enablement, SaaS and Growth
JULY 24, 2018
I’ve been working within the software as a service (SaaS) industry for more than five years now. The number of employees when things get particularly troublesome are three, 10, 30, 100, 300 and 1,000 - before company headcount hits these milestones you’ll need to rethink how you operate. Retention trumps acquisition.
Expert insights. Personalized for you.
239 
Let's personalize your content