Valuize Consulting

JULY 15, 2021

Product Owners are at the center of software development in leading agile software companies. My first job ever was at Canadian Tire while I was in high school but my first official job in product ownership was with a global compliance company. Connecting Customer Success Strategy With Technology.

Technology 52

Technology Customer Success Interviewing Scale 52

OpenView Labs

MAY 20, 2021

Throughout all of my experience at early-stage growth companies, there’s been an overarching theme: From inception, it’s the people you attract, hire, train, promote, and “communify” who enable and accelerate your time to market and your customer acquisition and satisfaction. I’ll often start interviews with a simple “What’s your why?”,

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaStr

JULY 5, 2021

While he’s been able to acquire great UI/UX people through acquisitions over the years, Stewart Butterfield, the CEO of Slack is one of the greatest. If I didn’t work with them before … I did not know that they were going to be a 10xer before I interviewed them. But Marc Benioff is not a great UI/UX person.

Part-Time VPE 253

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 253

FastSpring

JANUARY 8, 2019

Customer acquisition cost (CAC). A software development technique—a variant of the service-oriented architecture (SOA) architectural style that structures an application as a collection of loosely coupled services. Payment Card Industry compliance (PCI). Software Development Kit (SDK). Microservices.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84