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ChurnZero Named Overall SaaS Category Winner in 2021 APPEALIE Awards

ChurnZero

2021 SaaS Awards Announced – APPEALIE Honors The Very Best In Software. APPEALIE has announced the winners of the 2021 SaaS Awards and ChurnZero is honored to be recognized for the fifth year in a row. stars on the most popular software review platforms (G2, Capterra, and GetApp – all of which use a 5-star rating scale).

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability.

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Investors Predict What’s Next In Identity and Access Management

OpenView Labs

Identity and access management has always been an area of interest for enterprise software-as-a-service (SaaS) investors. In fact, a joint study by JumpCloud and ESG Research found that 97% of security executives plan to expand or continue existing spend on identity and access management (IAM) tools in 2021. 406 Ventures. .

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Moving ChartMogul to AWS and Kubernetes

Chart Mogul

In a series of articles, we will share our experiences about: Our journey to AWS EKS (Kubernetes managed service). Since our inception in 2014 and up to mid-2021, our entire infrastructure has run on DigitalOcean droplets (self-managed cloud virtual machines). Lack of modern cloud features and managed services. Low(er) latency.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

As the firm scales at $1B, the NRR dips and need not be declining. Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. How is it helping them scale? It targets SMBs and self-service businesses.

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What is SaaS Management? The 2021 Guide

BetterCloud

SaaS management is the practice of managing the day-to-day operations across an organization’s software-as-a-service (SaaS) applications. SMPs serve as a force-multiplier for IT, enabling teams to scale at the least cost with the fewest errors. I&O pros must borrow from what they’ve learned from DevOps.”. Automation.

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Enterprise SaaS Architecture – The Why

Frontegg

Software as a Service (SaaS) applications are essentially eliminating traditional on-premise applications thanks to their single-instance and multi-tenant architecture. These applications are hosted centrally and licensed on a subscription basis, making it a very efficient and manageable business model that can be scaled up fast.