Remove 2019 Remove Headcount Remove Payment Solutions
article thumbnail

$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Support sales early.

article thumbnail

5 Interesting Learnings from Weave at $130,000,000 in ARR

SaaStr

Weave has a base to build on, and has done a good job steadily increasing NRR, up from 97% in 2019. #2. ” But it’s also a reminder how hard it is to combine services, hardware and software and make money from SMBs. #3. While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

There’s more than one path to $100 million

The Angel VC

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. Like a large tanker at cruising speed that cannot quickly take a turn, a startup with a fast-growing headcount and a high burn rate loses some of its ability to quickly react to new information, new insights, or changes in the market.

article thumbnail

Everything we’ve learned about scaling sales

Intercom, Inc.

But Tara Bryant, SVP of Sales at Pipedrive, thinks this is a mistake if you don’t have the right processes, systems, and metrics in place first. When I started, they had a big growth plan as far as headcount, but they were a little bit looser on processes and cadences and things like that framework I was talking about.

Scale 172
article thumbnail

The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

SaaStr

If you’re able to identify the customers who had really explicit pain with their prior provider that drove them to choose your solution, these are going to be really great customers to enlist as advocates as well. It’s almost like a point system where if you do this, then you get Y. What am I going to get?

Scale 160
article thumbnail

There’s more than one path to $100 million

Point Nine Land

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. Like a large tanker at cruising speed that cannot quickly take a turn, a startup with a fast-growing headcount and a high burn rate loses some of its ability to quickly react to new information, new insights, or changes in the market.

article thumbnail

Understanding the Real Impact of Improving Customer Retention

ChurnZero

It’s especially great if you get payment up front and then know that customer is profitable from that point on. . We had one of our portfolio companies with 60% of their headcount reporting up through CS, and that’s how they focused and was the culture of the business. Wednesday, April 10, 2019, 1:00 – 2:00 PM EDT.