Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. Convenience.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. What is the process to do it efficiently? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? Why is it so hard to define an average churn rate—and what does that mean for your subscription business? A “good” churn rate for one company might be terrible for another.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.

Payments 78

Payments SaaS Payments Merchant Services Payment Solutions 78

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. A Modular Financial Model. The structure of a strong SaaS financial model should be wholly modular.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. We knew if we wanted to keep our business growing, we needed to figure out why so many customers were leaving, and provide the value-add they need to stay.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. How to optimize your freemium model.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

ProfitWell

JANUARY 17, 2020

Nowadays, it seems like you can buy just about anything on a recurring monthly plan: razors, clothing, knick-knacks, candles, etc. Over the past decade, ecommerce subscription companies have doubled down on the subscription model to monetize their relationships with customers. What are ecommerce subscription companies?

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

FastSpring

AUGUST 11, 2020

The way we purchase products is changing—and so are our business models. When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. The best part?

Payment Features 93

Payment Features Payments Payment Methods Subscription 93

Chargify

MARCH 6, 2018

Throughout the series, we highlight Chargify merchants and the lessons learned as they grow their subscription-based businesses. The company has both a B2C product for parents and a B2B product for private tuition businesses (in the U.S. they’re more often referred to as “tutor businesses”). EdPlace, 2018.

B2C 40

B2C Merchant Services B2B Payment Services 40

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. Thanks for coming.

SaaS Payments 236

SaaS Payments Metrics Payment Methods Scale 236

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue?

Finance 67

Finance Subscription Payment Features Payments 67

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue?

Payments 62

Payments Finance Subscription Payment Features 62