Chargify

AUGUST 6, 2019

Welcome to the Subscription Rockstars series! In this series, we will take a closer look at wildly successful companies to better understand how they got to where they are today. And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth.

Subscription 40

Subscription Payment Features Revenue Software Review 40

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Scale 211

Scale compliance Software Review Technical Review 211

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. I can tell you if I can’t touch the software, I can’t try the software without having one or two sales meetings before I won’t use it. Dev Ittycheria: Exactly.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” Really quickly, I am a software developer and I’d started multiple companies before Twilio. That’s the superpower of software and also in every one of those companies we needed communications.

Underperforming Technical Team 118

Underperforming Technical Team Development Software New CTO 118

SaaStock

FEBRUARY 14, 2019

In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S. Eduardo then served as the CEO of Oversea Consulting, helping companies in the U.S.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

SEPTEMBER 6, 2019

Jon Herstein: So I started in, well, the early 1990s and in a consulting career, worked for Accenture for a long time and then moved into enterprise software at a company called Informatica. Went to a company called NetSuite, which is one of the earliest cloud companies. That was 2011. That was all on premise.

Sales Hiring 132

Sales Hiring Scale Underperforming Technical Team Software Review 132

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. I eventually ran another Saas company which I ran and then sold. Let’s go back to 10, 15 years ago in software.

Sales Hiring 114

Sales Hiring Customer Success Scale Sales Recruiting 114