Intercom, Inc.

APRIL 22, 2019

He joined me for a conversation on tackling issues that come up as you scale your customer experience. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams. Short on time? What is the pain?

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

Sales Hacker

MAY 16, 2019

Nothing really stood out until I stumbled across a “Director of Sales and Client Relations” role with a company called Jammony. Director of Sales and love what I do. How can you get started in sales? Keep reading as I share my story and offer some tips that could help you get your 1st (or next) sales role. Today, I’m Sr.

Sales Hiring 101

Sales Hiring Sales Recruiting Sales Interviewing 101

SaaStr

NOVEMBER 2, 2019

How does your customer success and customer support functions change with the move to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Shopify again has done that from 2004 to 2010 before they started scaling [inaudible]. This episode is sponsored by Owl Labs.

Scale 145

Scale Sales Recruiting SaaS Payments Payment Services 145

SaaStr

FEBRUARY 1, 2019

Prior to Figma, Amanda held numerous roles at Zendesk including SVP of Marketing and Sales Strategy. How to ensure customer support is strategic and not just reactionary? Harry Stebbings: And prior to Figma, Amanda held numerous roles at Zendesk including SVP of marketing and sales strategy. Listen on Google Play Music.

Sales Hiring 111

Sales Hiring Communication Scale Interviewing 111