Hitenism

DECEMBER 26, 2016

In 2017, companies will find success by getting back to basics and focusing on the “service” part of Software as a Service. In a self-service SaaS, you rely on customer success drip emails to generate your upgrade revenue. Freckle Time Tracking launched in 2009 and 7 years later, it’s pulling in close to $800k in ARR.

Scale 152

Scale SaaS Marketplace as a Service SMB 152

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009. ” Now we have to look to a different metric. There we go.

Sales Hiring 204

Sales Hiring Scale SaaS Payments Payment Services 204

SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. And I remember being at that Dreamforce in 2009, which was awful. Our monthly self-service churn went from like 3% to like 9%, right? We were wrong.

Sales Hiring 240

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 240

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business? We can do the private marketplaces.

Payment Solutions 174

Payment Solutions Payments Outsourcing Services SaaS Payments 174

SaaStr

MAY 15, 2020

Michelle started the company during an economic downturn in 2009. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. ” At what point do you think professional services becomes too heavy weighted on the revenue front?

Sales Hiring 254

Sales Hiring Scale Technical Review Outsourcing Services 254

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Chase Merchant Services that we’re now a part of processes $1.2 Really the last major acquisition they did was in 2008, 2009 when they bought Bear Stearns in Washington Mutual.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

SaaStr

JULY 26, 2019

Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. The nice thing about other SaaS companies publicly sharing metrics and for investors, you can get an idea of what’s possible.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Sales Recruiting 159