Beyond the hype: Practical advice on building a platform
Intercom, Inc.
SEPTEMBER 26, 2019
If you can create a scenario where others are building on top of your product – and therefore evolving it in ways you may not have the resources to do yourself – your offering suddenly becomes even more valuable to your customers. Here, Ceci unpacks her thinking for Intercom’s Group Product Marketing Manager, Jasmine Jaume.
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