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Even More of SaaStr’s Most Respected Leaders Unveiled!

SaaStr

Gainsight’s customer success software empowers companies to increase revenue and decrease customer churn. Mikkel later founded Zendesk in 2007 while living in Copenhagen, Denmark. You may have heard of a few of their customers: American Eagle, IBM Cloud, Instacart, Netflix, Paypal, and Gap just to name a few.

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Chargebee vs. Zuora: A Detailed Look

Baremetrics

Zuora Founded in 2007, Zuora is an enterprise billing and invoicing company that helps businesses launch and manage their subscription-based services. It offers automatic recurring billing, quoting, collection, revenue recognition, and metrics. Zuora also has outstanding technical and customer support that will leave you fulfilled.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

Fast forward to today, and Slack is coming up on $2 Billion in ARR , with the majority of its revenue being bigger enterprise deals … with a sales driven motion. It’s about scale and revenue. It was early 2007 the iPhone was announced. From PLG innovator at $30m ARR t o a top SLG+PLG leader at $1B in ARR.

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14 Key Business Lessons SaaS Companies Can Learn from Netflix

SmartKarrot

Netflix has always been focused on providing an exceptional experience for its customers — even at the expense of short-term profits and revenue growth. This commitment to customer satisfaction paid off over time as more people signed up for services like streaming video or DVD rentals via credit card or PayPal payments.

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How to Build a $18B+ Success Story Far Away from Silicon Valley with Adyen (Video + Transcript)

SaaStr

Roelant Prins: So we were seeing two, three percent more approval rates and that’s a big deal, especially for companies that do 100 million, seeing two or three million extra revenue, that drove a lot of interest in what we were doing. Aydin Senkut: Or companies that have 50 billion of global revenues. Roelant Prins: Totally.

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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

The company started back in 2007, 2008. We thought it would have a business opportunity of around about $100 million in revenue. And those of you who know Reid Hoffman from PayPal days and co-founder of LinkedIn, he has this great podcast series called Masters of Scale. As I was introduced, we have 17,000 customers.

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