ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Chorus is a leading conversation intelligence platform for sales teams. Consistent updates.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

MARCH 8, 2019

We started the company back in 2006, so we’re obsessed like grandparents these days. We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Brian Halligan: Sure.

Scale 55

Scale Sales Hiring Underperforming Technical Team Social Media 55

FastSpring

MARCH 10, 2023

In 2006, founded iOSXpert — now the largest partner of the Mac-based CRM and project management software Daylite. So it looks like 2006. Your LinkedIn says April 2006. So I’m just I’m fascinated because 2006 is like, that’s way before iOS was even a thing. Thanks for joining me today. Okay, cool.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

SaaStr

MARCH 8, 2019

We started the company back in 2006, so we’re obsessed like grandparents these days. We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Brian Halligan: Sure.

Scale 109

Scale Sales Hiring Underperforming Technical Team Social Media 109

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded. If not now, then when?”

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

Scale 76

Scale Technical Advisors Sales Hiring Technical Review 76