SaaStr
AUGUST 16, 2019
Ep 257: Justin Welsh is the former SVP Sales @ PatientPop, the startup that offers the first all-in-one practice growth platform that’s HIPAA-compliant and is proven to grow your practice. During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. Justin Welsh: Yeah.
Neil Patel
SEPTEMBER 12, 2020
Startups in the fundraising process and are looking to scale fast or even change core features of their product should also take caution here. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Who should use Wix?
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Valuize Consulting
JUNE 10, 2020
Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. How were your company’s customer success processes created? Perhaps it was a carefully thought out initiative. Or perhaps not.
Outseta
SEPTEMBER 11, 2017
Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success.
Kellblog
JULY 11, 2020
Good Strategy, Bad Strategy by UCLA Anderson professor Richard Rumelt is by far my favorite book on strategy. ” Failure to face the challenge. “Bad strategy fails to recognize of define the challenge. ” His dismemberment of bad strategy is so surgical and so deft that it alone is worth the price of the book.
Sales Hacker
DECEMBER 30, 2019
Lessons Justin learned from a career in startups. Lessons Learned from Startups [9:45]. Justin helped build the sales team in ZocDoc. I came out of school in 2003 and really for the first six years of my career, I was pretty much what you would label a complete failure. Lessons Learned from Startups [9:45].
ChurnZero
NOVEMBER 2, 2018
Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Psychology Today had written an article that compiled the results of a few different studies in regards to how humans receive bad information versus good. Breaking Down the Ultimate Question – NPS (Net Promoter Score).
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