Kellblog
JULY 11, 2020
Good Strategy, Bad Strategy by UCLA Anderson professor Richard Rumelt is by far my favorite book on strategy. ” Failure to face the challenge. “Bad strategy fails to recognize of define the challenge. ” His dismemberment of bad strategy is so surgical and so deft that it alone is worth the price of the book.
SaaStr
AUGUST 16, 2019
Ep 257: Justin Welsh is the former SVP Sales @ PatientPop, the startup that offers the first all-in-one practice growth platform that’s HIPAA-compliant and is proven to grow your practice. During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team.
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Kellblog
JUNE 7, 2020
Bad Fates That Can Befall Category Creators. Once you’ve created a category, what bad things can happen to it? Having contemplated the bad things that can happen to your category and reviewed some basic principles of categories, there is only one answer to the question: lead. That’s the topic of this post.
ChurnZero
NOVEMBER 2, 2018
Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Psychology Today had written an article that compiled the results of a few different studies in regards to how humans receive bad information versus good. Sales – Promoters are a Sale rep’s best friend.
Neil Patel
SEPTEMBER 12, 2020
Or perhaps you work in marketing and are looking for ways to test and optimize your sales funnels. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Some teams may also respond much quicker than others.
Sales Hacker
DECEMBER 30, 2019
This week on the Sales Hacker podcast, we speak with Justin Welsh , Founder at The Official Justin. Justin is the former SVP of sales at PatientPop and a current advisor to it, as well as a tremendous number of SMB SaaS companies. Subscribe to the Sales Hacker Podcast. Sam Jacobs: Welcome to the Sales Hacker Podcast!
Valuize Consulting
JUNE 10, 2020
Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. How were your company’s customer success processes created? Perhaps it was a carefully thought out initiative. Or perhaps not.
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