Chargify

MAY 8, 2019

“Launching their “forever free” plan helped MailChimp grow their profit (yes, profit – not revenue) 650% in one year by lowering their customer acquisition costs,” says Chris Von Willpert from Sumo. Then they gradually increased it to the current 2000 subscriber limit which was introduced in 2011. image source). Pay-as-you-go.

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

Intercom, Inc.

NOVEMBER 7, 2018

How to think about costs in your customer acquisition strategy. If all you care about is optimizing for customer acquisition, you might think all five ads were created equal and allocate your budget accordingly. Pure customer acquisition metrics are popular, but dangerously inexact tools for calibrating and scaling your company growth.

Acquisition 202

Acquisition Scale Advertising Customer Lifetime Value 202

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. A lot of the software and digital products we use online, we use continuously. The best part?

Payment Features 85

Payment Features Payments Payment Methods Subscription 85

Sales Hacker

MARCH 2, 2020

If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. You will learn why traditional sales methods which were developed for small consumer sales, just won’t work for large sales and why conventional selling methods are doomed to fail in major sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. Tim Handorf you can see there, joined me at BigMachines in 2000. And that really gave us the inspiration.

Sales Recruiting 171

Sales Recruiting VP of Engineering Scale SaaS Payments 171

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. It was a distribution API in a very rudimentary form, and it allowed us to be present in other properties than our website.

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

SaaStr

AUGUST 26, 2022

What’s their acquisition channel? They’ve architected the way they do payments differently in Europe. Attendee 9: What would be your advice on finding a mentor on a personal level and for management, and what are things that we should be careful about when finding a mentor? What’s their NRR? What’s that?

Sales Hiring 211

Sales Hiring Scale Sales Recruiting Scaling 211

SaaStr

OCTOBER 24, 2019

I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting.

Payments 103

Payments Payment Features SaaS Payments Underperforming Technical Team 103