Product Marketing Sales Recruiting Technical Support 
User Pilot
AUGUST 28, 2024
For instance, a customer onboarding coordinator at a game company might prioritize creating engaging first-time experiences for new players, while one at an ed-tech company might focus on ensuring smooth access to learning materials and providing technical support to students and educators. Book a demo to see it in action!
A Smart Bear
OCTOBER 4, 2017
Marketing isn’t scheduling a launch and recruiting isn’t timing the start-dates of the next 50 hires in customer service and sales. — optimize myopically for speed-to-market. Consider the timeline of adding a technical support team member. Recruiting. Predictability.
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SaaStr
OCTOBER 4, 2019
Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. You’re facing extremely long sales cycles, which doesn’t really align with the quick results you want to have as a business. When do they start to arise?
SaaStr
AUGUST 30, 2019
As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution.
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