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SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

And it requires an immediate shift in approach from testing and iterating and learning how to sell and build out processes and teams, to suddenly being expected to scale very rapidly and with a faster cadence, navigating pricing models, entering new markets. And what we see is that it’s just fraught with challenges.

Scale 183
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7 Easy (yet efficient) Ways to Prove Customer Value

CustomerSuccessBox

Value doesn’t necessarily mean the price. It’s the experience and benefits that your customers get for the price they paid. Benefits can include: Product quality Problem-solving ability Brand’s reputation Advantages of Partnering you as a vendor, etc. The costs may include: Price of the product. Maintenance costs.