Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. Following best practices to automate retention can optimize renewal rates.

Outsourced Development 96

Outsourced Development Payment Services Payment Solutions Retention 96

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Try Baremetrics free. Square Fees: 3.5

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

User Pilot

APRIL 29, 2024

Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Segmentation survey built in Userpilot.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

Baremetrics

APRIL 13, 2021

As a subscription-based business, choosing the right payments processor and setting up a recurring payment system for your customers is critical to running a successful company. In this guide, we'll go over how to set up recurring payments and handle invoicing in a manner that's streamlined, convenient, and low on fees.

Payment Features 98

Payment Features Merchant Services Payment Services Payments 98

User Pilot

JANUARY 11, 2024

Personalize the onboarding experience to highlight features that help each user achieve their primary goal. Use automation to provide personalized user support and drive customers through the onboarding experience. Use automation to provide personalized user support and drive customers through the onboarding experience.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. We’re bringing S-M-B back with SaaS. The vertical SaaS wave becomes a tsunami.

Cloud 198

Cloud Scale Payment Methods Payment Solutions 198

Chart Mogul

MARCH 30, 2020

This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them. For example, a SaaS product with different tiers needs a billing system that can accommodate these different options.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Subscription Flow

DECEMBER 20, 2023

Navigating the bustling SaaS landscape without a reliable CRM system is similar to one being like a child who is attempting to learn a skill without the helpful guidance of a teacher. The majority of the time, SaaS companies are involved in business-to-business sales. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Subscription Flow

NOVEMBER 13, 2023

Chargebee is one such SaaS product, but there are a number of reasons why a company, especially a startup or SME, could be looking into Chargebee competitors. Additionally, the platform provides around-the-clock assistance through live chat, email, and phone support. The tiered plans offer 25, 50, and 75 free onboarding hours.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

Baremetrics

JUNE 27, 2021

Hopper How can you know if your SaaS business is profitable or not? That’s where SaaS metrics come into play and tell you what you need to know. To get a brief overview: Profitwell is a tool that can provide analytics for SaaS businesses. It has a variety of tools that monitor and analyze the performance of SaaS businesses.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

Chart Mogul

MARCH 30, 2020

This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them. For example, a SaaS product with different tiers needs a billing system that can accommodate these different options.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Baremetrics

MARCH 24, 2021

Running a SaaS or subscription business takes a lot of work, but you can save time by automating the subscription billing process with the help of the right payment system. Ultimately, subscription management requires the right payment processor, but that's just one tool in the stack. Try Baremetrics free. Table of Contents.

Payment Services 78

Payment Services Payment Features Systems Review Payments 78

Baremetrics

MARCH 7, 2021

Many products and services online are beginning to adopt subscription-based systems for their billing processes. Subscription management defines a range of operations revolving around the customer lifecycle, including handling refunds, assigning credits, handling adjustments to subscription models mid-cycle, payment methods, etc.

Payment Features 45

Payment Features Merchant Services Payment Methods Payment Solutions 45

FastSpring

NOVEMBER 9, 2023

Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support? Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

SaaStr

JUNE 7, 2019

With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. Securing payments.

SaaS Payments 172

SaaS Payments Payment Services Payment Methods Payment Solutions 172

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 135

Merchant Services Payment Services SaaS Payments Payment Solutions 135

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. In this guide, we compare five solutions by looking at the billing and subscription management features they provide and the additional features they offer — starting with a deep dive into our solution for SaaS companies, FastSpring. Manage active subscriptions (e.g.,

Payment Services 121

Payment Services Payment Features Merchant Services Payments 121

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

AUGUST 29, 2022

Getting fired up about SEO (Search Engine Optimization) or social media is sometimes challenging as a SaaS business. Here are 14 key lessons that SaaS businesses can learn from Netflix, which we have detailed below. Personalize your product. Have an unclouded vision and mission statement.

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services.

Payments 122

Payments Merchant Services Payment Solutions Payment Services 122

Neil Patel

MARCH 8, 2023

BigCommerce, an e-commerce store provider, writes , To ensure a high profit, it’s important to influence your customers to keep coming back to purchase. Exclude discounts, commissions, and processing fees (the percentage points that go to Stripe or Square or PayPal aren’t yours, so don’t count them). You’re a perpetual presence.

Customer Lifetime Value 76

Customer Lifetime Value Payment Methods Payments Payment Features 76

User Pilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. Userpilot offers goal-based analytics to improve feature adoption , activation, user engagement , and retention. How can you improve long-term user retention? This could be something as simple as pressing a button or making a payment.

Payment Solutions 98

Payment Solutions Payments SaaS Payments Payment Services 98

Intercom, Inc.

JANUARY 23, 2020

Just look at subscription analytics startup ChartMogul whose brand and product are now a household name in the SaaS community. Looking around at the market, Nick saw an appetite for content about growing a SaaS business. Tomasz Tunguz and David Skok – they were publishing a lot of content around SaaS metrics and these kinds of things.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

SaaStr

MARCH 13, 2020

In Today’s Episode We Discuss: * How Harry made his way from the UK to founding one of Silicon Valley’s hottest SaaS startups with the founding of Pipe. * He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future.

SaaS Payments 217

SaaS Payments Payment Methods Finance Payments 217