Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

SaaStr

JANUARY 10, 2020

To date Bob has raised over $15m with Crossbeam from friends of the show including Andy @ Uncork, Matt @ Firstmark, Bill @ First Round and Matt @ Salesforce Ventures, to name a few. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Bob Moore: Yeah.

Sales Hiring 134

Sales Hiring Scale Outsourcing Services CTO Hire 134

Point Nine Land

JUNE 22, 2023

I can already hear Christoph and the rest of our software-loving P9 team telling me that they would have preferred to invest in SaaS if it had existed, and he’s probably right. Some pure hardware businesses have capex requirements that would break a typical venture fund’s model. Still, it’s clear that things are different today.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

Sales Hacker

AUGUST 4, 2020

Years later, he’s got a thriving business that is not venture capital backed. Years later, he’s got a thriving business but one that is not venture capital backed. Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire? How do you evaluate talent?

Scale 106

Scale Sales Hiring Sales Recruiting Outsourcing Services 106

Point Nine Land

MARCH 7, 2019

Lemkin recently posted a tweetstorm about his observation that most startups are bad at finance. Best regards Christoph Let me also add what Ola, our Operating Partner , had to add: Hi XXXXX, I second everything Christoph mentioned. Like, all of them. No proper finance or account until even after raising millions, even to $5m+ ARR.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

Intercom, Inc.

MARCH 4, 2021

Dee: Those core strengths around education, or coaching, or mentoring, I imagine you utilize those in your work now as an advocate for women of color in professional services. ” And because of my background in business solutions, business development, marketing, communications, education, I’m used to planning.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

SaaStr

FEBRUARY 26, 2019

We wanted to automate research that was being outsourced and then we wanted to take it to the world. And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. What about bigger partners and things like that?

Acquisition 129

Acquisition Sales Recruiting Scale Sales Hiring 129