FastSpring

APRIL 26, 2022

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. Preventing churn starts at the beginning of the customer journey, and an especially critical time is during the onboarding process.

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

Chargify

MARCH 25, 2019

A great example of this strategy being done right is Dropbox’s freemium offering , which allows “users to see how easy it is to back up and share their files using the Dropbox platform,” says Sujan Patel, cofounder of Right Inbox. Offering a basic version of the product for free gets people hooked.

SaaS Payments 54

SaaS Payments Payment Methods Subscription Payment Features 54

Andreessen Horowitz

SEPTEMBER 25, 2023

Roblox cofounder and CEO David Baszucki and a16z’s Jonathan Lai look discuss the ways AI is changing games and virtual worlds and how we create them. [00:40] Let’s say the first time that you’re onboarding the Roblox, you could have a guide that basically shows you where to go next.

AI 81

AI Generative AI Technical Cofounder Artificial Intelligence 81

Neil Patel

MARCH 25, 2021

It uses AI to help you find a cofounder, additional member, or advisor based on a certain set of criteria. CoFoundersLab intends on helping to create a large ecosystem of business owners, entrepreneurs, consultants, and advisors so it’s that much easier to find whatever you need at the current stage in your business.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

Chargify

APRIL 23, 2019

Establishing relationships with advisors and/or mentors. Refining customer experience/onboarding. The third stage is when other people can see what you are doing and now other companies try to copy and destroy you ,” explains Airbnb cofounder and CEO Brian Chesky. Seeking financing from friends and family.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Sales Hacker

SEPTEMBER 18, 2023

David Sacks – GP at Craft Ventures, and this week I thought I’d wrap it up with Part 2 stemming from a great session with Spenser Skates , CEO and CoFounder of Amplitude. Justin Stackany CEO / Startup Advisor & Former CCO Hungry generalists who are uncomfortable being bored and secretly enjoy a little chaos.

Sales Hiring 89

Sales Hiring Technical Cofounder Scale Sales Recruiting 89

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 211

Part-Time VPE Technical Cofounder CTO Hire New CTO 211