article thumbnail

Oct 18 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. set by your manager. Managing customer billing and renewals.

article thumbnail

Feb 15 – Customer Success Jobs

SmartKarrot

Build and lead a team of onboarding, customer training, and account management professionals. Scale onboarding operations and gain efficiencies by refining internal processes and leveraging innovative technologies, tools, and methodologies.

article thumbnail

7 Easy (yet efficient) Ways to Prove Customer Value

CustomerSuccessBox

Benefits can include: Product quality Problem-solving ability Brand’s reputation Advantages of Partnering you as a vendor, etc. The costs may include: Price of the product. Installation and Onboarding costs. ROI helps to prove customer value. By showing that the ROI is greater than the amount that was invested.