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A Vendor’s Guide to B2B Ecommerce

FastSpring

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online.

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FinTech Onboarding: 13 Best Practices for Customer Success

User Pilot

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Make the onboarding journey enjoyable by providing clear instructions and guidance.

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How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? What is a SaaS Billing Platform?

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How to identify and reduce customer friction points

ChurnZero

Customer friction points are any obstacles that stand between the customer and what they want — think clunky checkout processes, complicated phone menus, or any steps that feel extra and unnecessary. Secure checkout processes are vital, but you want your payment process to be as fast and effortless as possible. Post-purchase friction.

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The Best Way to Drive Demand in Marketplaces is Hiding in Plain Sight

Casey Accidental

Generally, part of their strategy to grow is actually driving more demand that does NOT come from supply over time, and their value tends to come much more from how well the SaaS business can upsell new products over time. Can you build a great marketplace without supply driving demand?

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Guide to direct-to-consumer brand growth

ProfitWell

However, today they can market their products online and set up distribution channels to deliver products directly to consumers. This is why the direct-to-consumer (DTC) strategy is gaining traction fast. Their strategy was simple. This strategy helped Away generate revenue of $125 million in less than three years.

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a beautiful day to grow

ProfitWell

This accelerated growth is all thanks to the coronavirus pandemic forcing people to shop online and retailers to sell online. Although ecommerce is projected to account for at least 14% of the global retail market by 2020, its continued growth encourages businesses to expedite DTC growth. How big is the DTC Market?