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7 Best Self-Service Software Tools For SaaS

User Pilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. TL;DR Customer self-service software is any tool that can empower your customers to access help resources and troubleshoot issues independently. You clicked on the right guide.

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Top 8 SaaS Development Companies in 2024

How To Buy Saas

Software-as-a-service (SaaS) is one of the transformative services in the modern digital landscape. More and more companies adopt SaaS, which enhances user experience, drives operational efficiency, and fosters innovation. The company works with small startups and such industry giants as Dominos and the World Bank.

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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

5 Lessons learned from growing a PM team in a hyper-growth startup Starting to feel the pain of not having product managers? There are many posts out there explaining how startup co-founders should “land the first sales, then hire the first 2 sales and when to hire a VP sales”. In SaaS vs. marketplaces? How is it working?

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Using Gross Margin to Score Your Product’s Maturity

OpenView Labs

Related read: Freemium vs. Free Trial: How to Know Which One to Pick for Your SaaS Startup. Operational efficiency and COGS. The pressure that growth puts on operations increases COGS, thereby compressing margins. Creating a marketplace does just that. Most of this comes from customers using your product.

Scale 52
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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. We’ve got everything from self-service all the way up to the enterprise. When you don’t necessarily have a startup there. Nick Mehta: Yeah. Jay Snyder: 100%.

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The Beginner’s Guide to Product Operations

SmartKarrot

In recent years, Product Operations roles have evolved to include: Operations, Technical Ownership, Product Strategy, Project Management, Customer Success , and Professional Services. Products can be software, hardware, or even services. An organization’s success depends on its product operations.

Scale 10