Remove Leadership Remove Scaling Remove Strategy Remove Traceability
article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

By directing projects and programmes to enhance engagement strategies based on customer segmentation and fostering a culture of continuous improvement, you may define and optimise the customer lifecycle. Determine the necessity and priority of product demands with the product team and persuade customers to support the Higharc strategy.

article thumbnail

Unlearning the Growth vs. Costs Myth

OPEXEngine

Although TSR growth varies by industry, we see the same link between productivity leadership and high TSR across industries. Many companies accelerated their digital agenda in response to the Covid pandemic, making it table stakes for productivity leadership. Automation and digitization.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaStr Podcasts for the Week with Front and ICONIQ Capital — April 3, 2020

SaaStr

So now I’m at Front, super excited to partner with Mathilde and the team and really take on a problem of really massive scale. Anthony Kennada: So for sure, I think that’s an incremental strategy for us to grow. Anthony Kennada: And now they’re totally locked into this go to market strategy of yesteryear.

article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

By directing projects and programmes to enhance engagement strategies based on customer segmentation and fostering a culture of continuous improvement, you may define and optimise the customer lifecycle. Determine the necessity and priority of product demands with the product team and persuade customers to support the Higharc strategy.

article thumbnail

A Roadmap to Customer Success for SMBs

SmartKarrot

This is the bottomline of implementing any customer success strategy. Traceability and accountability become more viable when you are aligned with a customer success roadmap. How much are you planning to scale? The purpose of this blog is to give a generic framework to the leadership team to develop a customer success roadmap.