Remove Leadership Remove Onboarding Remove Operational efficiency. Remove Software Development
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Mar 18 – Customer Success Jobs

SmartKarrot

Develop relationships with executives at the highest priority accounts. Ensure customer satisfaction and successful use of the software. Develop new tactics and strategies to solicit mindshare from the customers’ executives. Act as a change agent to identify areas for operational efficiency and continuous improvement.

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The Beginner’s Guide to Product Operations

SmartKarrot

Ops brings a more technical perspective to product delivery, focusing on Lean methodologies or Agile software development practices. Through its early involvement in the development process, Ops ensures high-quality products are delivered ahead of market demand. Benefits of Product operations. Like what you are reading?

Scale 10
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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

This is an exercise that should be done with input/feedback of the leadership team. You just revamped the onboarding experience. They don’t want to read that you moved this button from left to right, added an undo link there, re-factored the password reset, added 3 fields on screen 2 and removed 1 on screen 4.