SmartKarrot

APRIL 4, 2023

Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators. Use adoption and relationship metrics to manage client health; foresee hazards and create account retention strategies.

Customer Success 19

Customer Success Scale Traceability Outsourced Development 19

SmartKarrot

APRIL 4, 2023

Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators. Use adoption and relationship metrics to manage client health; foresee hazards and create account retention strategies.

Customer Success 15

Customer Success Scale Traceability Outsourced Development 15

SmartKarrot

OCTOBER 27, 2020

Traceability and accountability become more viable when you are aligned with a customer success roadmap. Choosing the right metrics. When it comes to measuring the progress of customer success, there are many metrics to look upon. E.g. If you have an online app then DAU is one of those metrics that you can use.

Customer Success 10

Customer Success Scale Traceability Sales Hiring 10

OPEXEngine

JANUARY 24, 2023

Although TSR growth varies by industry, we see the same link between productivity leadership and high TSR across industries. Many companies accelerated their digital agenda in response to the Covid pandemic, making it table stakes for productivity leadership. Automation and digitization. Visibility.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Traceability Scale 52

SaaStr

APRIL 3, 2020

With Mathilde, she’s got this incredible following on Medium and social media around her leadership and startup culture knowledge. And so it’s important to understand which qualities are going to matter most at the leadership level and then what qualities can be hired in a lieutenant down the line.

Sales Recruiting 180

Sales Recruiting Sales Hiring Scale Branding 180