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29 Latin American SaaS Superstars

SaaStock

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi. Founded : 2015.

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Why You Should Focus on Subscription Services

FastSpring

They have unique preferences that require personalized shopping experiences. Forcing your website visitors to shop with inflexible plans and prices can discourage potential customers from even considering purchasing your product. Here are three reasons why you can’t overlook subscription services. Your customers don’t fit into one box.

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Driving Success for Small to Middle-Market SaaS Companies

OPEXEngine

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

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Covid-19, retention and more: The current state of the subscription industry

BrightBack

While it’s difficult to remember when the subscription model wasn’t as popular as it is today, a select few early innovators contributed to a rapid adoption of subscription services and goods, which reached a tipping point in 2012. for TV streaming and online education subscriptions respectively.

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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Does one have to move to enterprise?

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

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Predictions for Customer Success in 2019

ChurnZero

No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals?