Remove Headcount Remove Payment Solutions Remove User Experience
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How to grow your field service platform’s revenue up to 3x with payments

Payrix

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100
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A Complete Guide to SaaS Tax Software: Options, FAQs, and More

FastSpring

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. That’s why most businesses turn to tax software and/or tax consultants to help them manage indirect tax.

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After Selling For $580M, Here’s What I Learned About SaaS During My Time At Buildium

Outseta

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. We could translate the software into Spanish. How the hell does that happen?

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Zapier’s Richard Hall on why your support organization is a brain trust – not a cost center

Intercom, Inc.

Zapier’s support organization currently stands at close to 100 in headcount – almost a third of the entire company. The reason for this is because at Zapier, customer support is truly embraced as a window into the perspective and experience of the customer. Building a health score to measure success.

Payments 118
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How Revenue-Based Financing Works and What RBF Providers Care About

Chart Mogul

return on investment is returned, you have no further payment obligation and you have retained your equity ownership while growing. the loan) will be paid back and a return cap will be achieved over time (24-36 months) based on monthly payments delivered as a % of your cash revenue. Once the 1.5x 2 Main approaches to RBF.

Finance 85
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How Revenue-Based Financing Works and What RBF Providers Care About

Chart Mogul

return on investment is returned, you have no further payment obligation and you have retained your equity ownership while growing. the loan) will be paid back and a return cap will be achieved over time (24-36 months) based on monthly payments delivered as a % of your cash revenue. Once the 1.5x 2 Main approaches to RBF.

Finance 52
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UX Analytics 101: How to Collect and Use User Data in SaaS

User Pilot

Use story mapping before designing and coding the final solution to visualize potential user flow and put brainstormed ideas on paper. how many times the user clicks on the button. how fast do users get to an “Aha! how many times the user clicks on the button. how fast do users get to an “Aha!”