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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Listen to your team.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

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5 Things to Know About Running a Capital Efficient Software Company

SaaSX

For many startup software companies (and their founders), an early capital-efficient approach to growth can make a huge difference in the long run. Ideally, as a company scales, headcount doesn’t scale exactly in tandem. Ah…you know there can’t be a B2B software article that doesn’t mention churn, right?

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How to build a successful embedded payments strategy | Ep 33

Payrix

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

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Founders: Before You Hire a Sales Team, Consider These Options

Sales Hacker

I’ll talk you through figuring out if you’re ready to hire salespeople, and make my pitch for why a founder-led sales strategy makes sense for early B2B startups. You have a hard time managing your sales team without a clear strategy in place. How do you know you’re ready to hire a sales team? You’ve got the connections and authority.

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There’s more than one path to $100 million

The Angel VC

It’s an important question, as your target growth rate determines your hiring plan, budget, and fundraising strategy. UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. eight years. If you’re setting yourself up for hypergrowth, the margin for error is very thin.

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CEOs x Coronavirus

ProfitWell

Dave Kellogg , the consultant, advisor, and blogger with an expertise on enterprise software startups—author of the cleverly titled Kellblog —recently posted a piece on Coronavirus and its correlation to CEOs everywhere. Patrick has written some great content around freemium strategies and how freemium is an acquisition strategy.