OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. And once developed, it should occupy, along with Values, a marked amount of time in onboarding/re-boarding processes.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

ChurnZero

NOVEMBER 8, 2019

This provides a challenge when working to automate processes like onboarding and renewal workflows. . For most Customer Success workflows, CRMs require custom software development. While CRMs excel at data retrieval , they struggle to replicate basic processes and workflows.

Customer Success 63

Customer Success Scale Headcount Scaling 63

Outseta

JANUARY 20, 2020

They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets. Having just finished business school, my brain was wired in MBA mode—what were our core competencies as a company?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Point Nine Land

APRIL 21, 2021

You just revamped the onboarding experience. If you like what you read in 2. Invite the candidate to a face-to-face or a Zoom interview. Ask more questions around the tasks and what they do in their current role with the perspective to understand if they would thrive in your environment.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52