Valuize Consulting

OCTOBER 7, 2021

For example, in Sales, you can take your Annual Revenue Target, divide it by the Projected Revenue Attainment Per Headcount (factoring in some ramp time) and out comes a Headcount projection. NDR Efficiency: The New Customer Success Economics. CFOs are always going to ask their CCOs to think about costs and retention.

Customer Success 52

Customer Success New CTO Scale Headcount 52

ProfitWell

DECEMBER 6, 2019

And in this article he explains why, and proposes a different approach to thinking about the optimal CSM headcount to help you build a more effective customer success organization. I want to know—do you know the ROI of your CSMs? So it feels like this Nanigans x Sprinklr combo will fit just right. Congrats on the collaboration, friends.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215