Acquisition Headcount New CTO Retention 
ProfitWell
DECEMBER 6, 2019
And in this article he explains why, and proposes a different approach to thinking about the optimal CSM headcount to help you build a more effective customer success organization. This acquisition reinforces Sprinklr’s mission to define and lead the customer experience management industry with the world’s first Unified Front Office.
Intercom, Inc.
JULY 21, 2022
We’ll also hear Andrew Chen, general partner at Andreessen Horowitz, talking about the changing landscape of customer acquisition. For Slack, that was clearly the engineering and dev communities, who love new tools. And it was very successful. What’s key about this team is that it’s very sophisticated compared to most.
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