Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. The Horizons Framework is an effective way to categorise projects, which in turn helps with assigning budget, headcount and timelines. Source: McKinsey 17.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

ChurnZero

NOVEMBER 8, 2019

In fact, they allow your team to manage more accounts without the need to increase headcount. . For most Customer Success workflows, CRMs require custom software development. 6 SaaS Retention Strategies to Maximize Growth – Retention is the foundation of SaaS growth.

Customer Success 63

Customer Success Scale Headcount Scaling 63

Point Nine Land

APRIL 21, 2021

This is an exercise that should be done with input/feedback of the leadership team. If you like what you read in 2. Invite the candidate to a face-to-face or a Zoom interview. Ask more questions around the tasks and what they do in their current role with the perspective to understand if they would thrive in your environment.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52