SaaStr

MARCH 15, 2024

How Does Vimeo Handle Long-Tail PLG vs. a Very Sales-Led Motion? One of the strategy changes is to say, “Hey if we turn up the innovation and actual product quality, can we ultimately get around having to spend all this money on advertising?” His focus is not on operational efficiency but on operational proficiency.

AI Search 222

AI Search SaaS Advertising Sales Hiring 222

ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. Second, the power of AI in customer experience will become more evident and accessible—an innovation we at ChurnZero have jumped on with the introduction of Customer Success AI. A few common themes emerged.

Trends 98

Trends Customer Success Sales Hiring Scale 98

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. The right mental models have a knack of becoming an integral part of a company’s operating system, and more importantly help employees make good decisions, more often. Economies of scale. Innovation 14.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213