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PODCAST 65. The Framework to Deliver Exceptional Customer Success w/ Kim Rose

Sales Hacker

Kim herself is an incredible executive, and she walks through both professional lessons about how to scale a customer success organization, but also life lessons about how to reenter the workforce. She has more than 15 years experience building and scaling customer focused organizations at SaaS companies. It’s a fantastic show.

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How to Hire A Great VP Sales: The Full Video and Transcript

SaaStr

You have to create a repeatable process if you’re going to scale up the sales team. This is the number one job of VP of Sales — recruiting a great team. What I’m sure you’ve seen if you manage any reps is the performance is divergent. It’s not that that person is so amazing or such a magician.

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SaaStr Podcast #356 with Atrium Co-Founder Pete Kazanjy

SaaStr

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions. Start getting answers.

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Building a Stellar Engineering Organization

SaaStr

Scott Beechuk, Partner at Norwest Venture Partners, brings together world-class SaaS engineering leaders Claire Hough, Vijay Gill and Weiping Peng for a dynamic conversation on where SaaS technology is headed, how to build top performing engineering teams and what it takes to lead in today’s high-velocity engineering environment.

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Engineering Your Own “Luck”: The 3 Key Rules of Building Globally Distributed Teams with Eventbrite (Video + Transcript)

SaaStr

I started right at the end of 2011, and I started in the role of VP of engineering. The company was 145 people, 40 of which were engineers. From an engineering standpoint, it’s true as well. A little more about me, as I’ve said, I’ve been with Eventbrite since 2011.