Brian Balfour

FEBRUARY 7, 2017

I recently spoke with Andy as part of a 1 hour interview covering: How he brought a web-first product to mobile Activity notifications, rich push, and other techniques for driving mobile growth and retention Andy’s “Mobile Growth Stack” for 2017 You can watch the full interview here, and check out the truncated text version below.

Mobile 62

Mobile Retention Benchmarks Underperforming Technical Team 62

Brian Balfour

JANUARY 11, 2018

We’ve all heard the rallying cry of the “One Metric That Matters”. Choose your north star and focus. But blindly buying into the concept of the one metric that matters (OMTM) is a fatal oversimplification. The one key metric can make you think that is not important.” Grow 7% week over week.

Metrics 105

Metrics Scale Retention Engagement 105

Brian Balfour

JUNE 20, 2017

A couple months ago Tal Raviv (Growth PM @ Patreon) sent me a short email - "Brian, the results are in. It covers: How Patreon decided and defined a leading indicator activation metric. The challenges they faced with that metric. We doubled (yeah, doubled) new creators in our onboarding." l hope you enjoy the post.

Scale 84

Scale Onboarding Acquisition Sales Hiring 84

SaaStr

SEPTEMBER 13, 2019

264: Allison Pickens is the COO @ Gainsight, the company that provides everything you need to turn your customers into your biggest growth engine. What is a lucky lead and how does that turn into predictable growth. Ep: 265: Matt Schatz is SVP of Sales at WP Engine, responsible for defining and executing the global sales strategy.

Engineering 26

Engineering Scale Underperforming Technical Team Customer Success 26

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. To mark the release of the book, this week’s podcast is a special compilation of some of our favorite insights from those growth-focused conversations.

Retention 160

Retention Underperforming Technical Team Acquisition Metrics 160

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. To mark the release of the book, this week’s podcast is a special compilation of some of our favorite insights from those growth-focused conversations.

Retention 126

Retention Underperforming Technical Team Acquisition Metrics 126

Unbounce

OCTOBER 1, 2018

Choose an overall evaluation criterion (or north star metric) that you’ll use to determine the success of an experiment. Checking your overall success metric first (winner, loser, inconclusive) and then moving to a more granular analysis of segments and secondary effects is common practice among CRO practitioners.

Underperforming Technical Team 96

Underperforming Technical Team Technical Review Scale Software Review 96