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Revealed: 6 Account Management Best Practices for B2B Companies!

SmartKarrot

The classic business proverb, 80% of your sales originate from 20% of your clientele, holds true for most firms. When a sale is closed, the work is not finished. Every customer interaction influences how consumers perceive a brand, which impacts sales. On the other hand, poor customer service causes significant churn.

B2B 11
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The Midas List Live (Video + Transcript)

SaaStr

I’d love us to come back to that in a little bit, but first… and do you mind just giving us a sense of either companies or areas where you’ve been spending a lot of time maybe you know, in the months leading up to current events? And then where I spent some time in the recent past. What’s the future there?