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5 Challenges in Moving Upmarket and How to Overcome Them with Salesforce Ventures

SaaStr

Going upmarket drives category leadership because you establish yourself as the company that the Fortune 500 logos use. Salesforce Ventures interviewed several sales leaders in the space — Gong, Miro, Monday, Okta, and Wiz — to get an informed perspective on the challenges and lessons learned moving upmarket.

Scale 201
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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Finding the right skillset.

Scale 177
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SaaStr Podcasts for the Week with Facebook Workplace and Slack ? May 29, 2020

SaaStr

Below, we’ve shared the transcript of Harry’s interview with Christine. Christine Trodella: When it comes to change management, especially when you’re talking about a tool that’s going to be rolled out to every employee in a business, it is critical to get executive buy-in and leadership buy-in. Harry Stebbings.

Scale 230
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Sales–Product Tension: The Secret to Segment’s Success

Andreessen Horowitz

Joe: The first time I met you was in the interview process. And so, as I went around and I interviewed some of the other executives, I heard similar things. And then it let all of leadership together, not in separate meetings where separate things are happening, analyze and commit to a solution. He really gets it.”

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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. This is an exercise that should be done with input/feedback of the leadership team. If you like what you read in 2.