article thumbnail

Oct 18 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: Sydney, New South Wales, Australia (Hybrid) Organization: WOW Recruitment As a Customer Success Manager, you will ensure every new customer is onboarded and reach a profile score that will enable them to confidently bid for business and win quotes.

article thumbnail

Job Description and Interview Questions for Director of Customer Success

CustomerSuccessBox

Manage all aspects of client onboarding, including gathering information from customers, conducting training and initial account setup. Conduct strategic Business Reviews(EBR and QBRs) to understand the customer lifecycle milestones, and also to communicate the value of the product and showcase product ROI.